Returns and Refunds Policy


Thank you for shopping at Beefer United States.
If you are not entirely satisfied with your purchase, we’re here to help.

Our products can be returned within 15 days of the original purchase of the product.

To be eligible for a return, please make sure that: The product was purchased in the last 15 days The product is in its original packaging
The product isn’t used or damaged

Products that do not meet these criteria will not be considered for return.

Please contact us before you send the product: By phone number: +49 2224-9806424 By email:


Send the product with its original packing to:

Beefer Grillgeraete GmbH
Linzer Strasse 97 – 99
D – 53604 Bad Honnef


Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from

Beefer United States.


Damaged items

If you received a damaged product, please notify us immediately for assistance.


Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.


Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By phone number: +49 (0) 2224-9806424
By email: